HOW CAN I PAY?
We accept secure payments by credit card, bank transfer, PayPal, and more.
WHEN DO I PAY?
For standard orders, payment is required before shipping. For custom orders, we ask for a deposit at the time of ordering, with the remaining balance due before dispatch.
IS MY PAYMENT SECURE?
Yes, absolutely. As a company based in the European Union, you enjoy full consumer rights with every purchase. For EU customers, ordering with us is as secure as ordering from within your own country. Our credit card and PayPal systems use secure, encrypted processing to ensure your data is always protected.
CAN I PAY IN INSTALMENTS OR LEASE EQUIPMENT?
Currently, we do not offer payment plans or leasing options.
WHAT LANGUAGES DO YOU SPEAK?
Our team speaks English, Czech, and German. For other languages, we’re happy to assist with the help of translation tools – we’ve helped customers worldwide this way. 😊
WHERE ARE YOU LOCATED?
We are based in Prague, Czech Republic, at the heart of Europe. All products ship directly from one of our warehouses here in Prague.
WHERE DO YOU SHIP?
We ship worldwide and have extensive experience with international logistics. Our Yoder smokers have reached every country in Europe, including islands, as well as destinations in the Middle East, Asia, and Africa. We do not ship Yoder Smokers products to North America or Australia.
HOW WILL MY YODER ARRIVE?
Your BBQ will arrive wrapped and securely strapped to a pallet. Most items are shipped fully welded and assembled. The YS480s and YS640s models arrive in boxes with bases disassembled. Assembly instructions are provided on the box and setup typically takes 30-45 minutes; we recommend two people for the process.
HOW CAN I ARRANGE DELIVERY?
For EU deliveries via Dachser truck freight, we deliver to private addresses with a pre-scheduled delivery. Please provide a valid phone number, as Dachser or their local partner will contact you once your shipment reaches the local depot. You can arrange delivery within 5 days, though specific time slots may vary by location. If delivery is delayed or missed, please reach out to the local delivery company directly for faster assistance. We are not responsible for missed or delayed deliveries.
WHERE WILL THEY LEAVE MY BBQ AT DELIVERY?
For private deliveries (and businesses if requested), the truck will be equipped with a lift gate to bring the shipment to ground level. The driver will unload the pallet from the truck, but it is your responsibility to move it onto your property. The driver is not required to assist in moving the pallet beyond the truck.
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you will receive an email with tracking details from our shop. This information allows you to monitor the shipment’s progress and plan for its arrival. If you have questions about tracking, please Contact Us.
WHAT IF I HAVE ANY PROBLEMS WITH DELIVERY?
If you encounter any delivery issues, please Contact Us. While we strive to help, please note that once your shipment leaves our premises, we are not responsible for delays or additional fees, which may arise from:
For any concerns, please reach out to us before shipment so we can help address them.
WHAT IF MY BBQ IS DAMAGED WHEN IT ARRIVES?
All shipments are insured. We take care to package items carefully, but due to the size and weight of our smokers, damage may occasionally occur during transit. Please follow these steps:
Minor scratches to the black high-heat paint are not classified as damage, as they can be repaired with the included Yoder paint. This paint is specially designed for touch-ups and lifetime maintenance of your smoker. Contact us if you need guidance on minor repairs.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 6-9 working days. VAT is excluded for orders placed from Albania, and a 20% tax will be payable upon import to the shipping company, along with any applicable import duty (typically 0-3%).
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Estimated delivery time is 10-14 working days. VAT is removed for orders from Albania. For sales to private individuals, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 20% tax, with no additional import duty charges. For commercial sales, the buyer is responsible for any VAT or customs duty upon import.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 3-5 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 3-5 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 5-7 working days. VAT is excluded for orders placed from Bosnia and Herzegovina, and a 17% tax will be due upon import, payable to the shipping company along with any applicable import duty (typically 0-3%).
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Estimated delivery time is 7-10 working days. VAT is removed for orders from Bosnia and Herzegovina. For sales to private persons, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 17% tax, with no additional import duty charges. For commercial sales, the buyer is responsible for any VAT or customs duty upon import.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-7 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 4-6 working days. VAT is excluded for orders placed from Switzerland, and an 8.1% tax will be due upon import, payable to the shipping company along with any applicable import duty (typically 0-3%).
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days. VAT is removed for orders from Switzerland. For sales to private persons, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 8.1% Swiss tax, with no additional import duty charges. For commercial sales, the buyer is responsible for any VAT or customs duty upon import.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 6-10 working days.
Sea Freight: Grills, smokers, and bulk pellets are shipped by sea freight to Limassol port and must be collected from the port. Estimated delivery time is 40-50 days.
Parcels: Orders are shipped via GLS, DPD, or PPL with an estimated delivery time of 1-3 working days.
Truck Freight: Free shipping is available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 2-3 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 3-4 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 3-4 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-7 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days to mainland Spain.
Truck Freight: Discounted flat rates apply for grills and smokers shipped to mainland Spain, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 6-9 working days. Shipments to islands are sent by truck ferry or sea freight, and a surcharge may apply.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days.
Truck Freight: Discounted flat rates apply for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates apply for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 4-6 working days to the UK mainland. VAT is excluded for orders placed from the UK, and 20% tax will be due upon import, payable to the shipping company along with any applicable import duty (typically 0-3%). Different rules apply to Northern Ireland, Channel Islands, etc., and will be adopted as required.
Truck Freight: Discounted flat rates are available for grills and smokers shipped to the UK mainland, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser or Fedex truck freight with an estimated delivery time of 4-6 working days. VAT is removed for orders from the UK. For sales to private persons, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 20% UK VAT, with no additional import duty charges. For commercial sales, the buyer is responsible for any VAT or customs duty upon import. Different rules apply to Northern Ireland, Channel Islands, etc., and will be adopted as required.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days.
Truck Freight: Discounted flat rates are available for grills and smokers shipped to the mainland, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipments to islands may incur a surcharge and may take longer to deliver, potentially being shipped by truck/ferry or sea freight.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-7 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 3-5 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 3-5 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 6-8 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-7 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 8-10 working days.
Sea Freight: Grills, smokers, and bulk pellets are shipped by sea freight to Reykjavík port and must be collected from the port. Estimated delivery time is 40-50 days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-7 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-7 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 5-7 working days. VAT is excluded for orders placed from Montenegro, and a 21% tax will be due upon import, payable to the shipping company along with any applicable import duty (typically 0-3%).
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Estimated delivery time is 7-10 working days. VAT is removed for orders from Montenegro. For sales to private persons, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 21% tax, with no additional import duty charges. For commercial sales, the buyer is responsible for any VAT or customs duty upon import.
Parcels: Orders are shipped via FedEx or UPS, with an estimated delivery time of 5-8 working days.
Truck Ferry Freight: Grills, smokers, and bulk pellets are shipped by truck ferry with an estimated delivery time of 14-21 days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 5-8 working days to some southern locations. VAT is excluded for orders placed from Norway, and a 25% tax will be due upon import, payable to the shipping company along with any applicable import duty (typically 0-3%).
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days. VAT is removed for orders from Norway. For sales to private persons, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 25% Norwegian tax, with no additional import duty charges. For commercial sales, the buyer is responsible for any applicable moms or customs duty upon import.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 3-5 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 3-5 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via FedEx or UPS with an estimated delivery time of 5-7 working days. VAT is excluded for orders placed from Serbia, and a 20% tax will be due upon import, payable to the shipping company along with any applicable import duty (typically 0-3%).
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Estimated delivery time is 7-10 working days. VAT is removed for orders from Serbia. For sales to private persons, shipments are sent DDP (Delivery Duty Paid), requiring a prepayment of the 20% tax, with no additional import duty charges. For commercial sales, the buyer is responsible for any applicable VAT or customs duty upon import.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 5-8 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 5-8 working days.
Parcels: Orders are shipped via GLS, DPD, FedEx, or UPS, with an estimated delivery time of 4-6 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 4-6 working days.
Parcels: Orders are shipped via GLS, DPD, PPL, FedEx, or UPS, with an estimated delivery time of 2-4 working days.
Truck Freight: Discounted flat rates are available for grills and smokers, while pellets are charged at standard freight rates unless shipped together with a grill or smoker. Shipped by Dachser truck freight with an estimated delivery time of 2-4 working days.
Parcels: We ship packages outside of Europe using FedEx, UPS, or Postal Service. The buyer is responsible for any applicable local taxes or import fees. Surcharges may apply for additional documents required by the import country, such as a Certificate of Origin.
Freight: Shipments to non-European destinations can include truck freight, sea freight, or air freight. Air freight is typically door-to-door, faster, and more expensive, while sea freight is slower and more cost-effective but may require the buyer to arrange pickup or delivery from the port. The buyer is responsible for any local taxes or import fees, and surcharges may apply for extra documents required by the import country, such as a Certificate of Origin. For any questions regarding shipping outside of Europe, please Contact Us.
AFTER-SALES SUPPORT
Your satisfaction and the reputation of both BBQ Europe and Yoder Smokers are paramount. If any issues arise with your smoker, we ensure immediate access to all replacement parts and provide support via phone, email, or messenger.
WARRANTY REGISTRATION
Registration is not mandatory for warranty eligibility in Europe, but we recommend registering your BBQ with Yoder Smokers for streamlined service in the event of a claim. Details on the warranty are provided below.
ISSUE WITH YOUR YODER SMOKER?
If you encounter any issues with your grill or smoker, we’re here to assist. Contact us or reach out to Yoder Smokers support at customerservice@yodersmokers.com. Our commitment to superior support is one of the reasons behind Yoder Smokers’ popularity.
GENERAL BBQ QUESTIONS?
We’re happy to help with any questions! Additional resources are available on the Yoder Smokers Community Forum and various Yoder Smokers Facebook groups.
SPARE PARTS AVAILABILITY?
Yes, we maintain a stock of spare parts. During the warranty period, replacements are shipped at no charge.
REPLACING PARTS
We provide instructions for part replacements, whether under warranty or not. Yoder Smokers are designed for easy maintenance, with instructional videos available for guidance.
WARRANTY INFORMATION
Scope of Coverage
Yoder Smokers, Inc. and BBQ Europe s.r.o. (the “Company”) guarantee that Yoder Smokers Pellet Grills (“Yoder Smoker”) are free from defects in materials and workmanship when used under normal residential or commercial conditions and maintained according to factory recommendations. This Limited Warranty covers parts deemed defective by the Company but excludes labor costs for diagnostics, removal, installation, export duties, or any shipping or transportation fees to or from the Company.
Coverage Periods
Company’s Obligations
The Company’s sole responsibility under this Limited Warranty is to repair or replace, at its discretion, any defective part identified during the applicable warranty period. The Company must approve any service or repair before it is performed. The warranty does not extend to unauthorized repair work, which voids coverage.
Conditions for Warranty Claims
Exclusions
This Limited Warranty does not cover:
Additional Conditions
Disclaimers and Limitations
The Company’s liability under this Limited Warranty is limited to the repair or replacement of defective parts, as stated. The Company is not liable for direct, indirect, incidental, or consequential damages, including lost profits or business interruptions, regardless of the form of action or theory of liability. No implied warranties of merchantability or fitness for a particular purpose extend beyond the warranty periods outlined.
Consumer Rights
This Limited Warranty gives you specific legal rights, and you may have additional rights under EU consumer protection laws. This warranty does not affect those rights.
How to Make a Warranty Claim
Contact BBQ Europe or Yoder Smokers support at customerservice@yodersmokers.com. Provide all necessary documentation, including the model number, serial number, manufacture date, and proof of purchase.
Governing Law
This Limited Warranty is subject to EU regulations and any applicable local laws where the product was purchased.
Scope of Warranty
BBQ Europe s.r.o. and FireBoard Labs (“the Company”) warrant that FireBoard Thermometers (“Product”) are free from defects in material and workmanship under normal use and maintenance when used in accordance with the Company’s specifications. This Limited Warranty covers the repair or replacement of defective units but does not include labor costs for diagnostics, removal, or installation, nor does it cover shipping, export duties, or related transportation expenses.
Warranty Periods
Warranty Coverage
This warranty ensures that the Product is free from defects in material and workmanship. If a Product fails under normal use and maintenance, the Company will repair or replace the unit free of charge and return it to the customer.
Replacements
If a replacement product is provided under this warranty, the warranty period for the replacement product will continue from the original purchase date or 6 months from the replacement date, whichever is longer.
Conditions for Warranty Claims
Exclusions
The warranty does not cover:
Limitations
This warranty is limited to the repair or replacement of parts deemed defective. The Company is not liable for any indirect, incidental, or consequential damages, including loss of business or profits.
Consumer Rights (EU Compliance)
This warranty is in addition to and does not affect your statutory rights under EU consumer protection laws. Under EU law:
These rights may vary slightly by country.
How to Make a Warranty Claim
To make a warranty claim, contact BBQ Europe or FireBoard Support at support@fireboard.com. Ensure you provide:
You must obtain an RMA number before sending any items for warranty service.
CAN YODER SMOKERS BE USED IN RESTAURANTS?
Yes, Yoder Smokers are widely used in restaurants due to their professional performance, high quality, and distinctive image. Pellet grills, charcoal grills, and offset smokers can be used both indoors and outdoors. Contact us to find the best option for your needs.
WHAT IS A PELLET GRILL?
A pellet grill is an innovative outdoor cooking device that lets you set the temperature and cook with wood fire as conveniently as a gas grill, but with superior flavor. It supports grilling, baking, and low-and-slow smoking by simply filling it with wood pellets and pressing the Start button.
WILL MY PELLET GRILL WORK IN EUROPE?
Yes, Yoder Smokers produces all pellet grills specifically for European voltage and frequency, complying with CE standards. Each unit comes with a standard EU or UK plug, so you can easily plug in and start cooking.
WHERE CAN I BUY WOOD PELLETS FOR MY GRILL?
Pellet grills use 100% hardwood pellets such as oak, apple, and cherry. These pellets are available from us and other BBQ stores throughout Europe. With the increasing popularity of pellet grills, finding pellets has become more convenient.
WHAT IS AN OFFSET SMOKER?
An offset smoker is a traditional Texas-style smoker that uses indirect heat and smoke for cooking. The firebox is positioned to the side of the main cooking chamber, keeping the food away from direct contact with the fire. This method allows for slow cooking and imparts a rich, smoky flavor.
WHY ARE YODER SMOKER PRICES HIGHER THAN OTHER BRANDS?
Grills and smokers vary greatly in price and quality. Yoder Smokers are premium, handcrafted products made by BBQ enthusiasts for BBQ enthusiasts. Unlike the thinner, less durable models found in DIY stores, Yoder Smokers are built from thick, fully welded steel for optimal heat retention, smoke distribution, and longevity. The superior results and exceptional durability justify the price, which is evident in the taste and quality of the food they produce. Yoder Smokers represent the best in the market.
WHAT CAN I COOK WITH A YODER PELLET GRILL?
A Yoder Pellet Grill is versatile enough for grilling, smoking, baking, and roasting. Cook a rack of ribs, bake wood-fired pizza, or sear a steak—all over 100% natural hardwood fire and smoke with the ease of a gas grill.
CAN I SEAR A STEAK ON A YODER?
Yes, Yoder Smokers can reach high temperatures suitable for searing. Achieve a professional crust by grilling in the default mode, using the optional Direct Grilling Kit, or directly over the flame.
WHAT IS THE PELLET CONSUMPTION?
Pellet consumption ranges from 0.5–2 kg per hour, depending on temperature and environment. A 9 kg bag typically lasts up to 12 hours at standard low-and-slow BBQ temperatures (115°C), with an average consumption of about 0.75 kg/hour.
CAN I USE NORMAL HEATING PELLETS IN THE GRILL?
No, only use 100% natural hardwood pellets. Heating pellets made from softwoods like pine contain resins and potential toxins that can damage the grill and affect the food’s flavor and safety.
HOW DO I CLEAN THE ASH AFTER BURNING THE PELLETS?
Yoder pellet grills are highly efficient, producing only a small cup of ash per bag of pellets. Clean the firebox after every few cooks using an ash vacuum or similar tool.
WHAT ARE THE DIFFERENCES BETWEEN THE YS480 AND THE YS640?
The main differences are size and functionality. The YS640 has a 33% larger cooking surface and includes a Variable Displacement Damper (VDD) for two-zone cooking.
WHAT ARE THE COOKING GRATES MADE OF?
The main cooking grates are 6 mm steel bars with a chrome finish, and the second shelves are made from expanded steel.
ARE THE FRONT AND SIDE SHELVES INCLUDED?
Yes, they are made of steel bars with a chrome finish. The YS640 Comp Cart and YS1500 feature heavy-duty stainless steel shelves.
WHAT IS THE PELLET HOPPER CAPACITY?
The hopper has a capacity of 9 kg.
WHAT IS THE TEMPERATURE RANGE?
The temperature range is 150°F to 600°F (65°C to 315°C). With the Direct Grill Kit, it can exceed 700°F (370°C).
HOW DO YOU CONTROL THE TEMPERATURE?
Temperature is digitally controlled in 5°F or 5°C increments. The ACS models can be operated manually or via iOS/Android apps using Bluetooth or Wi-Fi.
HOW LONG DOES IT TAKE TO HEAT UP?
For direct grilling, it takes 10–15 minutes. For indirect cooking, the heat-up period is 20–30 minutes.
WHERE IS THE FIREBOX LOCATED?
The firebox is on the left side of the pit, optimizing airflow and minimizing hot spots to maximize the usable cooking area.
HOW DOES THE VARIABLE DISPLACEMENT DAMPER (VDD) WORK?
With the heat diffuser in place, the VDD allows for temperature control. Pushed in, the left side is hotter; pulled out, the right side heats up for more uniform heat across the grilling surface.
DOES THE PELLET AUGER EVER JAM?
No, Yoder pellet grills have a short, powerful auger that resists jamming.
HOW DO I CLEAN THE INSIDE OF THE PIT?
Remove the grill grates and diffuser plate, vacuum the body, use a thin knife for buildup removal, and wipe with a natural cleaner.
WHAT KIND OF PAINT IS USED ON YODER PELLET GRILLS?
Yoder Smokers are finished with satin black high-temperature stove paint. Scratches or chips can be easily repaired, and after years of use, grills can be repainted to look like new.
WHAT IS THE POWER CONSUMPTION?
Power consumption is 500W during the first 5 minutes when the igniter is active, and 60W thereafter.
HOW DOES AN OFFSET SMOKER WORK?
Offset smokers consist of a firebox, a main cooking chamber, and an optional vertical cooking chamber (in Durango models). Start by building a fire in the firebox. Heat flows from the firebox, through the cooking chamber, and exits via the chimney. The firebox damper primarily controls heat and combustion, with the chimney damper used for fine-tuning.
HOW IS AN OFFSET SMOKER DIFFERENT FROM A VERTICAL OR REAR FIREBOX DESIGN?
Vertical and rear firebox smokers use slow-burning charcoal with added wood chunks for flavor. Offset smokers use a small, hot fire, with wood as the main fuel and flavor source.
CAN I GRILL AND SMOKE ON AN OFFSET SMOKER?
Yes, there are three methods:
HOW DO YOU KEEP THE HEAT AND SMOKE IN THE PIT?
All Yoder Smoker offset pits are fully welded, with no stitch welding around the doors. The cooking chamber door is reinforced with 6.35mm x 25mm material and fully welded to minimize leakage.
ARE THE COOKING AND CHARCOAL/WOOD GRATES REMOVABLE?
Yes, all grates are removable.
HOW DOES THE HEAT MANAGEMENT PLATE WORK?
The plate installs against the common wall between the firebox and cooking chamber, forcing heat and smoke to travel under the plate and release evenly, reducing temperature variance across the chamber.
WHAT TYPE OF WOOD SHOULD I USE?
Use fruit or nut-bearing woods like apple, cherry, oak, pecan, hickory, or mesquite. Fruit woods provide a mild, sweet flavor; hardwoods offer a robust flavor. Mixing woods can create unique flavors and enhance the color of the meat.
HOW DO I BUILD THE FIRE?
Start with the firebox lid and dampers open for better airflow. Build a charcoal base, add wood once hot, and adjust dampers to halfway as the wood burns down. Maintain temperature by adding one log when needed.
HOW OFTEN DO I MAINTAIN MY FIRE?
Add one split log approximately every hour. An efficient fire produces thin, light-colored smoke. Heavy, white smoke indicates poor combustion and results in a harsh taste.
HOW DO I CONTROL TEMPERATURE?
Control temperature by managing the fuel amount and adjusting the firebox damper once the pit stabilizes at the desired temperature.
HOW DO I SEASON A NEW PIT?
Run the pit at 120°C or higher for 3–5 hours with any smoking wood. The pit is seasoned when the interior develops a thin black sheen.
HOW LONG DOES IT TAKE TO HEAT UP?
It typically takes about 45 minutes to build a coal bed and heat the steel to the desired cooking temperature.
WHAT ABOUT TEMPERATURE EVENNESS?
Offset pits are hotter at the firebox end and cooler at the chimney end, making them ideal for cooking different cuts simultaneously. Using a Heat Management Plate evens out the temperature across the chamber.
HOW DO I CLEAN THE FIREBOX?
Each pit includes an ash clean-out tool for quick and easy ash removal.
HOW DO I CLEAN THE INSIDE OF THE PIT?
Disassemble the pit, vacuum the interior, remove buildup with a thin knife, and wipe it down with a citrus-based cleaner.
CAN I COOK IN THE WINTER?
Yes, Yoder Smokers perform well in any weather condition.
HOW LONG WILL THE SMOKER LAST?
Yoder Smokers are built to last a lifetime and come with a guarantee.
HOW HOT CAN THE FIREBOARD AND PROBES GET?
Standard thermistor probes and cables are rated from -18°C to 300°C (0°F to 572°F). The K-type thermocouples for the FireBoard 2 Pro can withstand up to 760°C (1400°F). The FireBoard unit itself is rated to 60°C (140°F), though internal testing indicates it may handle higher temperatures; however, some components are only certified to 60°C (140°F).
CAN I USE THE FIREBOARD WITH MY GAS, PROPANE, OR CHARCOAL GRILL?
Yes, FireBoard’s thermistor temperature probes are rated up to 300°C (572°F), which is sufficient for most grilling situations. Be cautious when temperatures near this limit, especially over direct flames.
CAN THE FIREBOARD BE USED WITHOUT CLOUD MONITORING?
Yes, the FireBoard can operate over Bluetooth for direct phone connections.
HOW LONG DOES THE DEVICE TAKE TO CHARGE AND HOW LONG DOES THE BATTERY LAST?
Charging takes 4–6 hours. The Li-Ion rechargeable battery lasts approximately 24 hours. The device can be powered by USB while recharging and will turn on automatically when connected to a USB power source.
WHAT TYPE OF BLUETOOTH CONNECTION DOES THE FIREBOARD UTILIZE?
The FireBoard uses Bluetooth 4.0 (Bluetooth Low Energy), eliminating the need for passcode entry. The app should automatically discover FireBoard devices. If issues arise, restarting the app and toggling Bluetooth (e.g., through airplane mode) may help.
IS THE FIREBOARD WEATHER RESISTANT?
Yes, the FireBoard 2 series (FBX2, FBX2D, FBX2K) are weather resistant but not waterproof.
ARE THE PROBES WATERPROOF?
Yes, the probes are waterproof according to the manufacturer and testing, though prolonged submersion is not recommended.
DO THE AMBIENT PROBES PLUG IN THE SAME WAY AS THE FOOD PROBES?
Yes, both types of probes use the same 2.5mm audio plug and function identically, allowing you to mix and match them as needed.
HOW LONG ARE THE PROBE CABLES?
Probe cables are 1.8m (6ft) in length.
DO THE DRIVE/PRO MODELS REQUIRE A DRIVE CABLE TO POWER A FAN?
No, the FireBoard 2 Drive and Pro models have built-in Drive technology and can power a fan directly through the 2.5mm port.
CAN THE NON-DRIVE MODEL STILL POWER A FAN USING THE DRIVE CABLE?
Yes, all FireBoard models include an aux port that can power a fan with a Drive Cable.
CAN THE DRIVE/PRO MODEL POWER TWO FANS?
Not currently, but this capability may be added in the future through a firmware update.
DOES THE USB-C PORT POWER THE FAN AND KEEP THE FIREBOARD 2 CHARGED?
Yes, the USB-C port is Power Delivery (PD) enabled, allowing it to supply 12V power to run the fan at full capacity while keeping the FireBoard 2 charged during long cooks.
WHAT ADVANTAGE DO THERMOCOUPLES OFFER FOR THE PRO VERSION?
Type K thermocouple probes used with the Pro model are durable, ideal for high temperatures, and compatible with various cooking appliances such as pizza ovens and wood stoves. They offer better temperature range and stability compared to standard thermistors and can be used interchangeably with any Type K probe.
